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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
CNP Portfolio Management Track, analyze and report the movement of online spends of the credit card portfolio Reporting of KPIs of spends and spends per customer Major actionable of the JR 1 Major actionable of the JR 1 CLM Online Spends Managing a customer lifecycle w.online spends Penetration: Enhancing the customers MCC width Elasticity: Enhancing the customers online spends Acquisition: Activating customers on online payment modes Retention: Address the set of customers with drop in online spends Loyalty: Ensuring the stickiness of customer with the bank Channel Communication Communication of portfolio activities to customers through bank channels Tracking of communication through MIS, measuring the effectiveness of channels Activation of new channels.New Ideas Initiative Identify pain points in online portfolio management and propose solutions Identify white spaces and propose measures to fill the voids Stakeholder Management Liaise with BIU and CIU units to ensure timely delivery of data requirements Reduce the TAT in terms of parking the data requirements and receiving the data.SkillsAnalytical bent of mind, communication skillsQualificationsMBA (Marketing),
Keyskills :
online paymentportfolio management stakeholder managementmis mccclm tatset voidscredit