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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Hardware & NetworkingDesign and provide technical solutions for the business requirements.Messaging Application - Servera. Work with different service groups in identifying workable solutionsb. Analyze reports of management tools and recommend / implement necessary changes/ design new infrastructurec. Reengineer existing infrastructured. Design & implement upgradation / migratione. Create training contents, acquire knowledge and train others on new Products technology and certify.f. Constantly work with the business partners for solutions and redesigning.g. Resolve problem tickets, prepare RCA and CAPA documentsSkype for Businessa. Advanced client end troubleshooting.b. Analyze network captures for issues identificationc. Integrate Skype for Business online with Cloud Contact centerd. Integrate Skype for Business online with Polycom, Cisco telepresencee. Provide solutions on federating Skype for Business online with on premise VoIP solutionsf. Implement, upgrade, migrate to Skype for Business onlineg. Rebuild collaborative application application/Servers, configure/modify voice routing policies, configuring/modifying dial plan/PSTN usage.h. Perform assignment of collaborative application database files for back up.Office 365a. Support and manage escalation related to Office 365 clientsb. Design and provide technical solutions for the business requirements.c. Calculate the Client bandwidth requirement for Office 365 workloadsd. Design, implement, migrate the complex messaging in heterogeneous environmente. Design new Office 365 infrastructuref. Create PowerShell scripting for Office 365 workloadsg. Reengineer existing infrastructure in co-existence with Office 365h. Customer interactions and build solution strategyi. Design messaging solution encompassing Antivirus / Antispamj. Work with respective OEM / support groups in implementing the solutionBackup & Recoverya. Define best practices and recommend solutions. Technical Skillsa. OS Administration (P)b. Hardware & Networks (P)c. Messaging Application - Server (P)d. Messaging Application - Client (F)e. Skype for Business (F)f. Office 365 (P)g. Backup & recovery (P)h. Active Directory User Administration and Management (F)i. Endpoint Security (P)j. Mobility Servers (P)k. Collaboration Tools (P)Behavioral Skillsa. Email Communication, Presentation, Public Speaking (P)b. Strategic Thinking, Transactions Processing, Planning (P)c. Analytical Thinking, Scientific Temperament (P)d. Interpersonal Skills (P), Nurturing Relationships (P)e. Customer Service Orientation, Business Appreciation (P),
Keyskills :
customer service orientationsupport groupscustomer serviceactive directoryuser administrationcollaboration toolsservice orientationinterpersonal skillspowershell scriptingoemrca