SRE Lead

Job Description

The Role ResponsibilitiesJob Role

• Effectively manage multiple Stakeholder demands and expectations while maintaining quality and delivery of support operations.
• Effectively lead team of SRE Engineers and transform traditional support operations to SRE Mindset.
• Implement Automation and self-healing of applications.
• Implement Client Centric Monitoring and Observability based on End user needs.
• Provide quality of Service as per Service Level Objectives and effectively manage Operational Level Agreements with upstream / downstream systems.
• Maintain Change Velocity vs Stability Balance with an effective Error Budget for application.
• Implement Incident Management Practices with blameless Post mortems and driving repeated Incident Themes to closure. Regular review of Alerting, Incidents and reducing their end user business impacts.
• Engage Scrum teams and communicate priorities of Post mortem actions and problem tickets to development / delivery team to prioritise and deliver.
• Manage and maintain Cyber Risk, Resilience Risk, Stability Risks of application and drive towards low risk environment. Driving right Security patches implementations in non-prod and prod environments.
• Engages with Dev Leads, Test Leads and architects to determine strategic direction in terms of application supportability.
• Evaluates and implements new technologies personally, in line with bank strategy.
• Documents and publishes standards and procedures.

Key Responsibilities

• To manage and run a large scale site reliability initiatives for a particular business stream and executing sleuth of development and Improvement initiatives to support the business verticals.
• Identifies opportunity for optimization and implement.
• Ensures the Cloud deployments and activities are automated.
• Drive Change approval board for effective change reviews.
• Identify and improve monitoring and observability.
• Review Production changes for error free implementations.
• Identify, plan and drive application optimisations and service Improvements to maintain system stability.

Strategy

• To function as the domain expert in the core banking team and support the core banking products roll out from a functionality and capability perspective.
• To function as the conduit between end users and the all internal CoreBanking teams in doing development for user requirements based on user stories.
• To contribute to product management and release management of the core banking products.

Business

• Participate fitment workshops, Understand product requirements from PO and Solution Architect and review the product requirements.
• Preparation of Program Specifications for capabilities identified for optimisation based on analysis.
• Management of changes to the core banking products to ensure that changes are in line with product and release plans.
• Maintain issues tracker and Identity RCA for permanent closure of issues.
• Lead a team of Developers / Senior Developers and guide them in various activities like System Improvements, Monitorings and Dashboards.
• Implementation and Post Implementation support.

Processes

• Maintenance and management of improvement capability and other applicable audit documents as per process.
• Follow standard Change, Problem Management Process.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Groups Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

• Retail Banking, T&I and Country Business

Our Ideal Candidate

• Graduate qualifications

Desired

• BE / ME or Any postgraduate degree with computer science background.
• Technical and Functional and Domain expertise in Wholesale / Consumer Banking.
• Experience in banking product development and processes would be required.
• Exposure to data migration and databases would be preferred.

Technical SkillsPrimary

• JBOSS, Java, J2EE, Spring Boot, Java, Spring
• ITRS / APPDYNAMICS / CLOUD WATCH
• Restful API and Kong Gateway and O-Auth
• Maven / Jenkins / Sonarqube / Rundeck / Ansible / Groovy
• AWS / AURORA

Secondary

• Openshift, Docker, Kubernetes
• Hazlecast, Kafka / Rabbit MQ
• App Scan / Selenium / Cucumber / CA Lisa / Jmeter

Role Specific Technical Competencies

• Development programming languages
• Design
• Operating systems
• Unit Testing
• Database
• Infrastructure
• Software Config Management
• Development toolkits
• Scripting (Shell, ANT, DB)
• Support system interface
• Process standards
• Application knowledge
• Systems documentation
• Systems integration
• Analytical and problem solving
• Communication
• Teamwork
• Planning and Organisation
• Judgement and decision making
• Group policies and processes

About Standard CharteredWere an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website

Keyskills :
Restful ApiAppdynamicsMavenSpring BootKafkaAntJbossSonarqubeGroovyItrsCloud WatchRabbit MqShellDockerSeleniumAWSJavaOpenshiftJ2EESpringJenkinsApp ScanRundeckAnsibleJmeterCucumberCa LisaKubernetesAURORAKong GatewayHazlecast