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Staff Business Systems Analyst

2.00 to 6.00 Years   Chennai   01 Sep, 2022
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Facilitate requirements gatheringand process mapping workshops.Perform gap analysis (as isfunctionality versus to befunctionality)
    • Participate in end-to-end activitiesrelated to implementation planningincluding project management, issuemanagement, communication andchangemanagement
    • Help personalize and humanize thecustomer experience while at thesame time accomplishing futurebusinessscalability
    • Document the customer journeyand identify ways to improve existingcustomer pain points based onprocess optimization, technology,change management, or communication
    • Help uncomplicate the workenvironment of tomorrow byforecasting scalable solutions andwhen they need to be ready to bedelivered to positivelyinfluence the customerjourney
    • Work with the business, design,engineering, and product teams tocreate digital transformationexperiences for team membersandcustomers
    • Work based on Agile digitalexecution and communicate acrossmultiple cross teams to ensuresuccessful projectdelivery
    • Translate your recommendations to seniorleadership to gain agreement, affectchange and influence long termdigitalstrategies
    • Help create customersolutions to affectorganizational transformational in theface of a digital-first newlandscape
    • Participate in User Acceptancetesting and recommendimprovements.
    • Build proofs-of-concept (POC)forpotential new solutionsandtechnologies by working with product management and engineering teams.
    ,

Keyskills :
Systems Analyst

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