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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Sales / BDInventory / Warehousing |
| EmploymentType | Full-time |
JOBPOSITIONSTORE MANAGER1)JobPurpose:To manage the retail operations of the respective store efficiently and run it as a successful SBU through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.2)JobContext&MajorChallenges:A store manager has to manage the retail operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects team to ensure that the upkeep and the maintenance of the store are proper, and has to report to the area regional manager for providing the whole information.The major challenges of the jobholder are:Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels Foreign brands are entering in the market which are attracting the CCAs with high pay-packages Consistency of the sales even in the absence of good CCAs or bad market conditionsFootfall high in certain stores but sales not up to those standards due to recreation shopping Inventory management and details of stock has to be on SKU basisLimited stock present in the warehouse, and its immediate requirement in many stores3)AccountabilitiesPrincipalAccountabilitiesSupportingActionsCustomerservicequalityEstablish rapport with potential and actual customersEnsure clean and safe environment for the customerEnsures capture of customer feedback by the usage of CSTS forms Ensure that customers become repeat customers once they enterPeopleManagementSchedule the shifts of the staff, and ensure the punctuality of the staff Motivate the staff during the morning briefing about the sales targets Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on the monthly basis Take the initiative at the store level to improve the employee engagementVisualMerchandisingImplementation of the plan along with the VM implementorVM changes at the suitable times in the storeEnsures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per VM manualsSOPsStandardOperatingEnsures that store opening standards are followed properlyResponsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product categoryEnsure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properlyControl mechanical maintenance of lights, air-system, electrical equipment Contact Person: Lalitha.SPh. Number: 9538201777,
Keyskills :
sales marketing retail ustomerservice visualmerchandising retailoperations inventorymanagement brandingidentitymarketing employeeengagement storeopening stockmanagement electricalequipment