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Support Engineer

10.00 to 20.00 Years   Chennai,Bangalore, Noida, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Delhi   29 Oct, 2024
NEW ERA LIFE CARE PRIVATE LIMITED
Job LocationChennai,Bangalore, Noida, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Delhi
EducationNot Mentioned
SalaryRs 38 - 50 Lakh/Yr
IndustryEngineering / Construction
Functional AreaSupply Chain / LogisticsTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Were expanding our Engineering Operations team and seeking a diligent Support Engineer to help us scale effectively. In this role, youll tackle production issues, address technical queries from customers, and ensure our softwares optimal performance through careful analysis and maintenance.Youll develop automation scripts, manage data imports/exports, and maintain third-party integrations.Your contributions will directly impact our ability to provide a seamless user experience and sustain our rapid growth. If youre proactive, analytical, and have a solid technical foundation, join us in making a difference in the recruiting software landscape.Responsibilities
    • Investigate and resolve production issues
    • Troubleshoot technical issues or questions reported by customers
    • Perform root cause analysis for production errors and recommend improvements
    • Develop scripts to automatically verify end-to-end operation of integrations
    • Implement and execute data imports/exports for customers
    • Maintain and perform operations related to third-party integrations
    Requirements and skills
    • At least one year of experience in software development, technical support, or quality assurance
    • Working knowledge of databases and SQL
    • Degree in Computer Science or relevant engineering field
    • Willingness to learn Ruby on Rails
    • Diligence, quality-focused, and analytical skills
    • Proactive in contributing to organizational success

Keyskills :
systemcivilsecurityprocurementsupportmaintenancebusinesslogisticsqualityanalystmanagerelectricalinspectorsupervisorwarehouseengineer

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