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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk,Network / System Administration |
EmploymentType | Full-time |
Amazon Music Royalty & Reporting Operations Team is looking for an Support Engineer who will support all big data applications (AWS EMR with Scala based Spark jobs as well as Java services) built by the peer development teams. Our team is responsible for timely and accurate royalty payments and reports for music labels, publishers, charting companies, and even lyrics providers. This is a highly impactful and visible job where you will be asked to be our main support contact for these important Music stakeholders. Primary responsibilities include owning month-end runs, developing monitoring solutions, on-boarding new validations to our service, performing deep dives via SQL queries (RDBMS/S3), writing and maintaining Spark jobs, automating manual tasks and solving unique technical challenges.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle/prioritize multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and be a team player!, 2+ years of development or technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages B.E. in Computer Science or a related field. Strong knowledge of programming, Operating System and Data structures concepts preferred Object oriented development experience in C++, Java, and/or C#. Experience in database architecture and perform SQL queries. Comfortable communicating cross-functionally and across management levels in formal and informal settings Shows creativity and initiative to improve productivity and develop defect reduction strategies using automation or creative processes. Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logs. Experience in Scala, Spark, or EMR. Proven track record in working on enterprise level large scale n-tier applications Development Experience in Java. Understanding of XML/SOAP, web services, web application development, and industry-standard commerce systems. Demonstrated experience in Perl, Python or shell scripts, a sound knowledge of web technologies. Advanced knowledge of the UNIX/Linux operating system and tools Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. Demonstrated skill and passion for problem solving and operational excellence. Experience implementing production operations management and monitoring tools. Knowledge of AWS products and technologies.Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Keyskills :
operating systemsnetworkingbig datatroubleshootingswitchessql queriesroot causeweb application developmentlannew projectsweb services