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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Media / Dotcom / Entertainment |
Functional Area | Sales / BDGeneral / Other Software |
EmploymentType | Full-time |
Capable of managing the tech support team.* Excellent in developing plans and executing it.* Should be capable of handling the international clients.* Strong analytical, problem- solving, and debugging skills.* Assisting the team to address any kind of support issues.* Must be process oriented with good understanding of all technologies.* Should have excellent communication skills.* To Plan and assign the tasks to team members through tickets daily.* Monitoring the issues and make sure it gets completed within 24 Hrs.* To estimate time for solving an issue in an projects.* Must be a productive team player and able to work with developers to resolve issues.* To report progress and issues in a timely manner as defined to both client and top level of the organization.* To maintain and develop knowledge, skills and competencies about processes.* capable to handle multiple projects at a Time.,
Keyskills :
sales sla customerrelations delivery handlemultipleprojects projectadministration it debugging monit analytical communication MultipleProjectsSimultaneously InteractwithAllLevelsOfManagement echnicalsupp ing