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Team Leader - Voice Process

1.00 to 3.00 Years   Chennai   26 Feb, 2025
IMARQUE SOLUTIONS PVT LTD
Job LocationChennai
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job descriptionWe are looking for Team Leader with Call centre/ BPO experince, who can travel with us with our professional pathResponsibilitiesResponsible for team Performance, Attrition and shrinkage. Prepare Daily reports. Manage and Handle all the team reports and improve performance on daily basis. Dialer Management exposure & usage is must. Knowledge of Excel & good working skills in Systems.Required Candidate profileCandidate with 2yrs in Inbound and outbound Voice process from domestic Call center domain with strong Team Handling experience. Along with Tamil & good English, knowing any one languages - Hindi/Telugu/Malayalam must.

Keyskills :
team leadingoutbound callingattrition controlteam management

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