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Job Location | Chennai |
Education | Not Mentioned |
Salary | Rs 8 - 12 Lakh/Yr |
Industry | Internet / E-Commerce |
Functional Area | Customer Service (International)Operations Management / Process Analysis |
EmploymentType | Full-time |
Warm Greetings from SP Staffing Services !Role:Team ManagerExperience Required:7 to 10 yearsEducational Qualification :Any Graduate /Post GraduateNotice Period:Immediate/Currently Serving/30 days/60 daysWork Location:ChennaiRequired Skills ,=>Should have minimum3 years in Team Management=>Should have experience in understandingperformance metrics and developing them to measure progress against key performance indicators=>Should have experience withprocess improvement/quality control tools and methodsRoles & Responsibilities ,=>Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality=>Support hiring and training of new Associates=>Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis=> Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities=>Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategiesInterested Candidates can send your resume to nandhini.s@spstaffing.inOr Reach me at 8939853066
Keyskills :
peoplemanagement teammanagement performancereview operations operationsmanagement teamhandling perationsmanager teamlead teamleader