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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Logistics / Courier / Transportation |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Finance and Accounting Process works on accounting processes from regions including America, Europe, Africa and Asia. The team has an active participation in the corporate drive for process standardization and enhancements, which has resulted in higher efficiencies, uniformity of accounting practices and quality & consistent management reporting.Show More We offerAs an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.Show More Key responsibilitiesrocesses Assist with the set up, maintenance and ongoing management of KPI s in line with Maersk Global processes. Direct and control operational activities and ensure alignment with Maersk collections process, strategies and methodologies. Work in partnership with relevant stakeholders to ensure collections activities are occurring in accordance with agreed KPI s like DSO performance. Ensure variances in global collections process are identified, documented and minimized. Drive initiatives aimed at improving company cash flow position. Partner with project team to implement and drive changes to collections processes in line with global blue prints and company policy. Identify areas for improvement Proactively manage performance and behavioral issues amongst teams. Interpret performance reports and statistics and identify areas for development and improvement in reporting process and drive projects Manage performance metrics for Analysts Engage with internal stakeholders and business partners to identify areas for improvement and drive change throughout the organization. Ensure compliance with cluster specific regulations. Monitor level of client complaints/number of escalations from cluster stakeholders and business partners and ensure these are addressed accordingly. Monitor daily, weekly and monthly performance metrics, provide forecasting and tracking based on set KPI s. Human Resources Manage, coach and develop the team ( Span of Team : 10 -12 collectors) Manage attrition Manage FTE headcount, and identify opportunities to save headcount. Identify and monitor underperformance and take relevant steps to mitigate risk. Engage in performance management to ensure each analyst maintains relevant skill level to perform role. Recognize individual success and team contributionShow More We are looking forSolid understanding of finance and business. 5 - 10 years exposure to Accounts Receivable/Collections Solid level of computing and reporting skills. Fluent in English (both written and spoken)Show More,
Keyskills :
working environmentperformance managementoperational activitiesperformance metricsslacoachingcash flowemployee engagementcollections processdrive changecustomer relationssalescustomer service