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Tech Support

8.00 to 11.00 Years   Chennai   11 Dec, 2020
Standard Chartered Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaGeneral / Other Software,Network / System Administration
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • Collaborate with support team, troubleshoot and resolve issues
  • Establish relationships with CIO team and work together.
  • Work with relevant platform teams with respect to Infrastructure related to the application that is being supported
  • Day to day BAU system monitoring and health checks
  • End to end batch management / Incident management / Problem Management / Change Management
  • Support 24*7
  • Work towards SRE model
Our Ideal Candidate
  • Degree in Computer Science, Engineering, or related discipline
  • Support experience of 8 + years in L1 and L2 support in similar Banking environment
  • Credit Risk & Market Risk product knowledge along with experience as SME
  • Good knowledge in Java, script language, Web/application servers, Control M tool and ITRS alerts.
  • Good Knowledge in Oracle/DB2/SQL database
  • Desirable in Open shift, Kibana, Devops & Active pivot
  • Hands on experience in Windows, Unix/Linux OS and Shell scripts
  • Good Analytical skills.
  • Good knowledge in support management, stakeholder management, communication management, Risk management and Leadership skills.
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
control mmarket riskrisk managementscript languagecomputer sciencebatch managementsystem monitoringproduct knowledgeproblem managementsupport management

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