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Tech Support - Retail Foundation, RDA

1.00 to 3.00 Years   Chennai   02 Feb, 2021
Standard Chartered Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software,Network / System Administration
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.JOB Details: Site Reliability Engineering(Involves Support & Engineering Activities)

  • RDA/T3 support working on the Big data platform by supporting, Monitoring, Debugging, Automations and fixing the issues and delivering the SLA/OLA. Responsibilities also including working on incident management & ChangeManagement process
Requirements:
  • The candidate must be a self-starter, who can work under general guidelines in a fast-paced environment.
  • Knowledge on Java,C,Shell/Python & SQL is required.
Responsibilities
  • Should work as a Tech support & DevOps specialist and work on production/Dev environments to handle SLA/OLA
  • Should be flexible for shift-based environments (24x7)
  • Participate in a team environment for the design, development, Production and implementation
  • Should take L3 activities on need basis
  • Should be proficient to handle incident, Problem and change management process
  • Should be proficient in debugging/analysing and fixing the issues
  • Quality delivery on support and automation should be a top priority.
  • Co-ordinate change and deployment on time
  • Should create healthy harmony within the team
  • Monitoring and handling the Automations in production and minimizing the manual works
  • Should work with delivery teams and attend change PRA and ensure IA has been done to avoid Business impact
  • Should work business stakeholders on daily basis and handle issues/Escalations
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
winning others overbig datachange managementincident managementsqljavadesigndevopsmanualbusinessdebuggingmanagementautomationmonitoring

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