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Technical Lead - IT

3.00 to 8.00 Years   Chennai   15 Jun, 2021
Flextronics
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS,Web / Mobile Technologies
EmploymentTypeFull-time

Job Description

*CURRENT EMPLOYEES : Please click here to be redirected to the internal career site.Job DescriptionThe Technical Lead - IT will be based in Chennai.We are looking for someone who demonstrates:

  • Intense collaboration
  • Passionate customer focus
  • Thoughtful, fast, disciplined execution
  • Tenacious commitment to continuous improvement
  • Relentless drive to win
Here is a glimpse of what you will do:
  • Perform the necessary tasks to design and develop configurations and customizations for component discovery.
  • Proficient in communication with various devices to collect configuration information.
  • Must be able to work both independently and as a productive member of a project team.
  • Responsible for the technical specification and implementation of the Service Now integration
  • Provide expertise on all technical questions related to development on of Service Now
  • Develops the technical solutions, implements them and performs the component integration tests
  • Create and manage scripts and workflow.
  • Understand the business needs and the needs to standardize processes, and build this into the design
  • Understand the large scale thinking and approach needed for success of the project
Here is some of what you will need (required):
  • Self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment.
  • Advanced experience with ServiceNow implementations
  • System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
  • Strong communication, Strong presentation and writing skills
  • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
  • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
  • Experience with extending the ServiceNow schema to custom applications
  • Understands technical and functional design requirements related to ServiceNow.
  • Understanding on configuration management principles
Here are a few of our preferred experiences:
  • 8 Plus years of relevant experience
  • Experience in one (or more) scripting languages: JavaScript
  • A fundamental understanding of ITSM, ITIL or CMDB
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system
  • Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
  • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
  • Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
  • Expertise level understanding of Service Now required
  • Expertise level programming skill
  • The position requires the candidate to work in shifts.
Here are a few examples of what you will get for the great work you provide:
  • Health Insurance
  • PTO
AK35#LI-AA1Job CategoryIT Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibilityflex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.,

Keyskills :
customer relationsbusiness rulesfunctional designchange managementsqlweb servicesenvironmentjavaweb technologiessql serverhandle multiple priorities

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