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Technical Specialist

2.00 to 7.00 Years   Chennai   06 Nov, 2023
Logix Incorporation
Job LocationChennai
EducationNot Mentioned
SalaryRs 2.5 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaWeb / Mobile TechnologiesTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Dear Candidates,Greetings from Logix Incorporation,We would like to inform you that we do have urgent requirements for Support Engineer (Work from home). We are offering Support Engineer (Work from Office) profile and we have mentioned more details about our requirements below.**Position Overview:**As a Support Engineer - Novafy, you will play a critical role in ensuring that our associates have a seamless experience with our company tools and resources. You will be responsible for resolving any issues they encounter, creating company IDs and access for new associates, and contributing to the enhancement of our companys online brand presence.**Key Responsibilities:**1. **Associate Support:**- Provide efficient and effective support to associates regarding company tools and resources.- Troubleshoot and resolve any technical issues or questions associates may have.- Offer guidance and training on using company tools and resources.2. **User Account Management:**- Create, manage, and maintain company IDs and access for associates.- Ensure security and compliance standards are met in user account management.- Conduct access audits and revoke access as needed when associates leave the company.3. **Online Brand Building:**- Assist in developing and executing strategies to enhance our companys brand presence online.- Collaborate with the marketing team to create and curate content for social media, blogs, and other online platforms.- Monitor and engage with online communities and conversations relevant to the company.4. **Documentation:**- Create and maintain detailed documentation for common support issues and solutions.- Contribute to knowledge base articles and FAQs to help associates find answers independently.5. **Collaboration:**- Work closely with the IT and HR teams to ensure seamless onboarding and offboarding of associates.- Collaborate with marketing and branding teams to align online efforts with overall company branding.Location- Work from home permanentlyIf you understand & agree with the above-mentioned job role and term & condition, you can apply for job and contact us at given contact number through whats app.Please provide below mention details through whats app-Name-Email Address-Contact Number-Current Location-Interested Profile -Total Experience-Currently Working Yes/NoIf Yes, then Notice PeriodWhen you can join-We are looking for candidate, who can join immediately. We do have limited openings now!NO FEE/NO CHARGESWE ARE JUST HIRING!Thanks & Regards,Rajeev SharmaHuman ResourcesLogix IncorporationEmail: - hidden_emailContact: - 91- hidden_mobile (Whatsapp Only)

Keyskills :
supportweb designingtechnical supporttechnicalsupport services

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