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Technical Support Manager

1.00 to 5.00 Years   Chennai   16 Sep, 2020
Standard Chartered Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.Key Responsibilities:

  • Work with Team members to develop ETL (ODI tool) for Mantas AML system.
  • Very good knowledge in ODI (ETL tool) along with excellent knowledge in PL/SQL and Unix
  • Define process for L3 deliverables and support production issues and enhancement request to the existing system and countries
  • Manage team members and ensure to transfer the knowledge to all team members and enable them to deliver faster, effective and error free
  • Adhere to SCB SDLC, ORF controls and data policies
  • Provide support to team members on any technical queries
  • Automation strategy and POC to be done on all manual work with in the team
  • Provide support to other initiatives as and when required
Minimum Skill Requirement and Experience: Banking domain, L&C Experience, Delivery & Support experienceEducation: Bachelors/Master s degreeApply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
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