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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
Excellent written and verbal communications skills (English)Excellent Troubleshooting skills, search skills, ability to approach problems logically Tier 1 production Application trouble shooting skills Windows, Networking etcWilling to work in 24X5 environmentExcellent Customer service skillsCustomer service orientation and ability to work in a teamGood interpersonal and communication skillsExcellent soft skill, communications skills (voice & email) to handle customers across the globeGood typing skillsEnsure on meeting daily KPIsReceiving and making end user callsProvide first level resolutionsTicket creation/Categorization / PrioritizationTicket escalation to respective Support GroupIncident resolution and recovery,
Keyskills :
customerservice service communicationskills interpersonalskills verbalcommunication entation photographicmem