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Tele Caller

0.00 to 2.00 Years   Chennai   24 Mar, 2020
nStore Technologies Private Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

We are looking for an enthusiastic Tel CallerRepresentativeto contribute in generatingService for our company. An effectivetel caller representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the companys reputation
  • Keep records of calls and note useful information
Requirements
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meetingclientssatisfaction quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge to Speak in English, Hindi, Kannada, Telugu, Marathi & Tamil is a Must
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus
  • Job Location Chennai R A Puram

Keyskills :
kannada hindi business-to-business customerretention communication tamil telugu english nowledge is to in must speak excellent

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