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Telesales/telemarketing Executive

1.00 to 3.00 Years   Chennai   06 Sep, 2023
GIGIN TECHNOLOGIES PRIVATE LIMITED
Job LocationChennai
EducationNot Mentioned
SalaryRs 50,000 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Virtual Relationship Officer (Outbound / Digital Platform)Job Location: Perungudi, ChennaiEligibility Criteria:
    • Must have minimum 1-year experience into Banking / NBFC Sales.
    • Graduation must
    • Excellent Communication Skills in English with any regional language.
    • Age limit up to 32 years
    • Preferred Language: Kannada / Malayalam / Telugu
    Skills & Competencies:
    • Excellent communication skills with, good comprehension & negotiation skills
    • Computer/ internet navigation skills & Situational Handling.
    • Good written and verbal communication skills in (English).
    • Experience working with Digital sales platform.
    • Experience working with BFSI/NBFC related products.
    • Strong phone contact handling skills and active listening.
    • Proven customer support experience or experience as a Client Service Representative.
    • Product knowledge, Time management skills.
    • Customer focused attitude and the capacity to adjust and to handle various personalities.
    • Familiarity with CRM systems and practices.
    • Customer orientation and ability to adapt/respond to different types of customers.
    • Ability to do multi-task, prioritize, and manage time effectively.
    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Ensure customer satisfaction and provide professional customer support.
    • Track record of over achieving given Target.
    Other Job Benefits & Features:
    • 5 days working, Rotational 2 week off.
    • Fixed Salary + attractive Incentives.
    • Fixed Day Shift, Shift Timing from 9 am to 6:30 pm.

Keyskills :
customer service managementcross sellingvoice processproduct knowledgecommunication skills

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