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Urgent Hiring for Partner Support - Email.

0.00 to 1.00 Years   Chennai,Bangalore, Noida, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Delhi   31 Dec, 2024
ACUITTY CONSULTANTS LLP
Job LocationChennai,Bangalore, Noida, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Delhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Job DescriptionRole: Partner Support - EmailAcuittyTech partners with some of the largest companies in the world to provide tailored solutions that help them manage and grow their businesses. Over the past year, weve achieved consistent growth of over 300% year-on-year, thanks to the dedication and excellence of our employees. As a people-first organization, we proudly maintain one of the lowest attrition rates in the BPO and ITES industry.Overview:If youre looking for a role that offers stability, career growth, and an outstanding team environment, AcuittyTech is the place for you! We are currently hiring for the positions of Associate and Senior Associate. Join our growing team and embark on an exciting professional journey.Responsibilities:Respond promptly and accurately to customer queries via email.Understand customer needs and assist them in using specific features.Analyze and troubleshoot seller concerns effectively.Ensure customer queries are resolved within the assigned TAT (Turnaround Time).Build strong customer relationships and deliver exceptional service.Collaborate with the team for updates and process improvements.Eligibility:Strong command of written English communication.Reliable internet connection and access to a personal system (laptop/PC).Flexibility to work in night or rotational shifts (shifts rotate every 1-2 months).Must remain logged into the common bridge for the entire shift duration.Freshers are welcome to apply.Working Details:Work Days: 5 days a week.Work Mode: Remote (Work From Home).Shifts: Rotating shifts with two weekly offs.Remuneration:Salary: 12,000 - 15,000 per month.Why Choose AcuittyTech Night shift allowance.Frequent overtime opportunities with great pay.Support sellers on the e-commerce platform of one of the worlds largest companies.Paid training and on-the-job training (OJT) with live support.Comprehensive knowledge base available during work.With team expansion, a chance to showcase skills and secure promotions in a short period.Join AcuittyTech today and become part of a growing organization committed to excellence and employee satisfaction.Important Notice:Please be advised that we do not charge any fees for our services. We value and recognize the skills and qualifications you bring to the table.If anyone demands payment from you, please refrain from making any transactions.Your safety and security are our top priority.

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