Urgent Req for UCC Project Co-ordinator

1.00 to 3.00 Years Chennai 22 Dec, 2022

Job Location	Chennai
Education	Not Mentioned
Salary	Not Disclosed
Industry	Manufacturing
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

Job DescriptionAvaya Order Processing, KPI Reporting and Statistics.Creating MAC orders for Avaya / SfB & Contact Center requests.Request Ticket / email query handling from various countries on Avaya & SfB / Teams Coupling topics (EMEA, APAC, NA and LA)Coordinating with different parties via meetings / emails and support rollout activities of Avaya & SfB / Teams coupling.Data collection from various sources. Working on Data - using various functions of Excel.Consulting the users to realize the requirement.Contacting Avaya to implement the users requirement.Monthly charging , periodic reporting and initiating Master Data UpdatesPerforming Admin function for role creation in Avaya tool.Requirements:Good Excel and Data analytical skillGood communication and listening skillsMultitasking Should able to handle multiple tools and work under pressure.German Language and Basic knowledge of Telecommunications is preferable.1-3 years of experience,

Keyskills :
master datacontact centerorder processingmackpiapacreportinganalyticalcommunicationtelecommunicationsSAP ConfigurationLegacy Systems

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Urgent Req for UCC Project Co-ordinator

Job Description

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