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Urgent Requirement for Telecaller with a Renowed Banking Group for Metro Cities

0.00 to 2.00 Years   Chennai   16 Oct, 2023
Hinduja Global Solutions Limited (HGS)
Job LocationChennai
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBFSI
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Primary Responsibility:Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product. Understanding customers requirements by asking questions and closing the deal. Keeping the customer database maintained and updated. Taking and processing orders accurately. Preserve the companys reputation by handling grievances. Facilitating companies sales by going the extra mile and meeting a sales quota. Keeping a record of all the sales calls and notes of useful information.Required Skills/Abilities:Priorly experience working as a telecaller or in a similar role. Having done a sales-related training program Ability to work in a team or individually as and when required. Knowledgeable with computers (MS Office and Excel) Ability to change the communication style on unusual events. Excellent interpersonal and communication skills. Excellent negotiation skills and the ability to resolve issues. Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them

Keyskills :
customer caretelecallingcustomer support

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