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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Opening Details back to list Reference Code: RRF004700 Job Title: Verint Architect Category: Minimum 10+ year experience in Verint WFO products, DPA, and Speech Analytics with good experience in Solution designing consulting - Experience in conducting customer training on WFO, DPA, and Speech Analytics- Provide business & user needs analysis, business area assessment, business systems design for major projects.-Good hands-on experience in WFM, DPA, and Speech analytics deployment and configurations- Experience in migrating solutions from On-prem to Cloud platforms like VCS(Verint Cloud Solutions) - Help to document best practices in developing and deploying solutions system life cycle development of major projects.- Independently conduct engagements with customers and provide admin and end-user training for QM and WFM- Oversee projects being led by intermediate-level staff under your supervision.- Conduct consulting programs and Training in a timely and effective manner for WFM, DPA, and Speech analytics- Strong experience in handling customers business requirement discussion related to WFM/QM/Speech solutions and design the overall platform- Knowledge of ACD platforms like UCCE/PCCE or Avaya is an added advantage.-Should work in US timing (EST) Key Skills: Verint WFO products, DPA, and Speech Analytic Location: CHN Required Experience: Min 8 yrs Positions: 1 Contact Person: RMG Email ID: RMG@SERVION.COM,
Keyskills :
life cyclesystems designneeds analysisspeech analyticsbusiness systemswfmrmgacdwfocloudemaildesigntimingtrainingbusinessanalysisanalyticsconsultingavayaverint