hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

We have opening for Corp Quality Manager (BPO)

8.00 to 10.00 Years   Chennai   28 May, 2022
CSS Corp Pvt Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaQuality (QA-QC)General / Other Software
EmploymentTypeFull-time

Job Description

    Role: Corp Quality Manager (BPO) Job Location: Chennai / Bangalore Experience: 8-10 yrs experience in handling Process Quality in Tech Support / Contact Centre OperationsSkills:
    • Knowledge of Quality Assurance and Quality Control Concepts and Standards
    • Good Understanding of SDLC, BPO / Tech Support / Contact Centre Operations(COPC), Service Management Lifecycle and Six Sigma
    • Expertise in Process Definition aligned to ISO 9001, ITIL
    • Good Analytical skills
    • Good Communication and interpersonal skills
    • Ability to handle Activities independently
    • Ability to work with Staffs At all levels
    • Conversant with Office Tools/Basic computing skills and Excel
    • Process Definition as per Organizational Requirements
    • Identify and Suggest Process Improvements based on Industry Standards and Trends
    • Support Continuous Improvement initiatives
    • Conduct Process Reviews and Quality Audits
    • Report on Projects Process Compliance, Deviations, process gaps
    • Work with Cross functional team on need basis
    • Ability to understand contractual agreement and Impact on Process requirements
    Experience:
    1. Minimum of 8-10 yrs in handling Process Quality in Tech Support / Contact Centre Operations
    2. Experienced in Process Definition for Application Maintenance, Infra Business, Service Desk
    ,

Keyskills :
inspectiondocumentationquality controlisoiso 9001quality

APPLY NOW

We have opening for Corp Quality Manager (BPO) Related Jobs

© 2019 Hireejobs All Rights Reserved