We have requirement for Associate Consultant

Job Description

* About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking network and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Business line/Function: GPCO is catering to different Asian regions to process remittance transactions for various clients. India remittance team is handling back office processing on behalf of 8 branches across 2 sites Mumbai & Chennai. Job Title: Associate- 1 Date: 31/01/2022 Department: ISPL-GPCO Location: CHENNAI Business Line / Function: CIB/ISPL-GPCO Reports to: (Direct) Grade: (if applicable) SENIOR ASSOCIATE (Functional) Number of Direct Reports: NA Directorship / Registration: NA Position Purpose
• • Handle all tasks engaged in investigations, Billing and Charges setup to ensure operational delivery.
  • Participate in the improvement of the quality of service delivered by the CBO to the affiliated Sites.
  • Participate in the mitigation of the operational risk.
  • Reports functionally to the Team Leader
  • Reports hierarchically to the Processing Team Leader
Responsibilities Direct Responsibilities
• • Setting up Billing and Charges for the clients under its responsibility according to management guidelines & procedures in order to ensure operational delivery:
    • Setup billing and charges setup for clients.
    • Chase up for reply from the Client Management of the concerned affiliated site
  • Mitigate the operational risk to improve CBO efficiency:
    • Apply procedure in force (generic & specific procedures, SLAs, manuals of activities Sharepoint)
    • Detect and correct errors (first level of control) and ensure systematic reporting according to procedures in force
    • Raise technical issues immediately to the hierarchy
  • Ensure and control the correct activity during the day in order to guarantee the CBO operational delivery
  • Validate if all payment instructions are executed in order to guarantee the CBO operational delivery
Contributing Responsibilities
• • Contribute to CBO image and efficiency by fulfilling their responsibilities well and on time:
    • Client Satisfaction consolidation
    • CBO positive image from Stakeholders (internal and external)
    • Improve Clients profitability
  • Increase versatility by developing skills on various products and sites to improve the quality of service
Technical & Behavioral Competencies
• • Good communication: ability to report issues, to provide help and to suggest improvements
  • Ability to identify priorities and act in client s best interest
  • Process oriented and high level of integrity
  • Good knowledge of CBO procedures and methods
  • Good knowledge of operational risks areas
  • Tools : Payment engines and control tools
Interlocutors
• • Sites:
  • Local CLM/CSD/TBLO
Key Performance indicators
• • Number of errors and mistakes committed
  • Financial loss arising out of operations
  • Personal versatility ratio improvement
  • Number and % of errors performed (doer), avoid (checker).
Specific Qualifications (if required) Skills Referential Behavioural Skills: (Please select up to 4 skills)Ability to collaborate / TeamworkAdaptabilityActive listeningAbility to share / pass on knowledge Transversal Skills: (Please select up to 5 skills)Ability to understand, explain and support changeAnalytical AbilityAbility to develop others & improve their skillsAbility to develop and adapt a process Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 2 years Other/Specific Qualifications (if required), *Bachelor degree or equivalent.

Keyskills :
financial servicesquality of serviceenvironmental impact assessmentback officeretail banking