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Job Location | Coimbatore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Responsibilities and tasks will include but not limited to: Handling customer, complaints and feedback and providing maximum level of customer satisfaction and ensuring the company s quality standards and on time delivery and implementation of S- AppSys s Solutions by own and managing the team of support executives. Attending incoming enquiries onsite and off- site, establishing the customer s needs and converting these into sales Telephone account management, responding to customer enquiries and processing orders over the- telephone and online via email or onsite visit. To ensure that all quotations are up to date and are dispatched to the client on a same- day basis. To ensure activity reports are provided to Office as necessary. To remain friendly, polite and efficient at all times to ensure that the Company s goal of total Customer satisfaction is achieved at all times for both clients and company personnel. Maintaining and developing relationships with existing customers via meetings, telephone calls and emails; Negotiating the terms of an agreement and closing sales; Gathering market and customer information and gaining a clear understanding of customers businesses and requirements; ,
Keyskills :
asp administration quotations email negotiation dispatch sales operations training management enquiries implementation eammanagement radiograp qualitystandards uspharmacopeia accountmanagement customersatisfaction