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| Job Location | Coimbatore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Responsibilities and tasks will include but not limited to: Responsible to provide the technical support and implementation in onsite or over the telephone and other electronic mediums in a on time , proficient , and professional way and by this , contributing to a stable progress in customer satisfaction.Resolving as many queries as possible on the first call. Ensure that you keep enough product , technical , market and call handling expertise to perform your job efficiently , including the correct call logging , administrative and procedural practices required.To remain friendly , polite and efficient at all times to ensure that the Company s goal of totalCustomer satisfaction is achieved at all times for both clients and company personnel.Maintaining and developing relationships with existing customers via meetings , telephone calls and emails;Negotiating the terms of an agreement and closing sales;Gathering market and customer information , Gaining a clear understanding of customers businesses and requirements;Essential requirements & Desirable attributes: Strong problem solving skills and decision - making skills.Capability to communicate efficiently both verbally and in writing in English and any other chosen languages with customers and colleagues.A passion for technology and its use in the workplace and the desire and ability to build their technical skills.Ability to excel in environment where stretch objectives are continually set.An open communicator with a positive can do attitude.A proactive person who does what they say they are going to do.Elasticity with work times , willing to work extra hours to grow business.,
Keyskills :
sales customerservice customerrelations troubleshooting calllogging problemsolving customersatisfaction excel writing english logging mediums elasticity negotiation communication ustomersupp technicalsupp