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HC and Insurance Operations Analyst

4.00 to 8.00 Years   Coimbatore   05 May, 2022
NTT Global Delivery Services Limited
Job LocationCoimbatore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaFinance / Accounts / TaxOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Must have strong process Domain Knowledge. Both Under Graduates and Post Graduates can apply. Excellent communication (verbal and written) and customer service skills. Ability to work independently; strong analytic skills. Detail-oriented; ability to organize and multi-task. Ability to make decisions. Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. Ability to work in a team environment. Problem Solving: Reviews structured problems. Selects and applies appropriate standards/guidelines. Probes beyond the stated situation. Identifies underlying issues and consider possible alternatives. Includes the distribution of work, calculation and communication of productivity and quality results and review of audit appeals. Monitors production goals of team and reports results and issues to higher-level leadership. Assists team with escalated claims processing issues. Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.Job Segment: Data Entry, Administrative ,

Keyskills :
customer relationsreportingmisslaaccountsms officedata entryword processingcustomer serviceclaims processingverbal communicationbusiness requirementswordbasicclaimsenglishreviewsbusinessexchange

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