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IAOC_Operations_Lead_COB

3.00 to 5.00 Years   Coimbatore   21 Apr, 2022
Bosch Group
Job LocationCoimbatore
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaDBA / DatawarehousingNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Job DescriptionTasks and Responsibilities :
    • Provide complete IT infrastructure and IoT Application support for customer applications
    • Application Deployments and hotfix installations
    • Collaborate and Troubleshoot Application related incidents, Problems and Perform Change Implementation
    • Quality delivery of services committed to the customer as per the defined Service Levels and KPI s
    • Monitor system performance and ensure Application availability
    • Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management, Technical documentation and Training delivery
    • Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services
    • Provide extended support for planned Maintenances and On Call readiness support
    • Should be able to work in shifts and travel to customer location for business need
    Expected Technical Skills:
    • Expertise in
      • IT infrastructure and application support (L2)
      • Linux and Windows Server Administration
      • Scripting (PowerShell / Shell / Ansible / Python / Perl / Bash )
      • Application and Infra Monitoring tools ( ICINGA / SPLUNK / NewRelic / Appdynamics)
    • Knowledgeable in
      • Basic Oracle Database Administration ( SQL Server / MySQL / Mongo DB )
      • Infrastructure automation and devops pipeline tools (Git, Jenkins )
      • Network infrastructure, Firewall, Load balancing setup, and Security implementation
      • Infrastructure automation, deployment tools and containerization technologies ( Docker , Kubernetes )
      • Cloud computing would be an added advantage (Azure / AWS & Google Cloud)
    • Excellent communication and interpersonal skills
    • Knowledgeable in ITIL Service Management Framework ( Incident , Change , Problem mamanegement )
    ,

Keyskills :
oracle database administrationsql serverwindows serverload balancingservice levelsoracle databasemonitoring toolsit infrastructureapplication supportdatabase administrationtechnical documentationsqlawsiotkpi

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