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Junior Systems Engineer (Voice Process)

1.00 to 2.00 Years   Coimbatore   02 Oct, 2020
Amulya Infotech India Pvt Ltd
Job LocationCoimbatore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD,General / Other Software
EmploymentTypeFull-time

Job Description

  • Answers questions about operation, configuration, customization, features and usage of assigned products and services.
  • Responsible for following defined policies and procedures
  • Assists customers by diagnosing problems and providing resolutions for technical service
  • Focuses on delivering a positive customer experience according to Amulyas standards
,

Keyskills :
voice processcustomer experiencefeaturesdiagnosisresolutionscustomizationQuotasWorkforce ManagementCall Center DevelopmentIEXSatisfied ClientsNet Promoter ScoreContact Center ManagementCOPCContact Center OperationsLifestyle FeaturesSubbing

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