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Job Location | Coimbatore |
Education | Not Mentioned |
Salary | Rs 1.5 - 3.5 Lakh/Yr |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
KRAs:To handle customer service requirements like account opening, grievances, liability product selling, educationon product features, cheque book issuance.Quality of advice given to customers as determined by customers and supervisor.Speed and efficiency of service given.Sales targets for bank and investment products. Going beyond the professed need of the customer byproviding other products. Enhancement of customer value.Cross-sale of assets products.Back-up to relationship managers holding HNI relationships.Ensure low attrition ratios.Customer acquisition through referrals from existing customers.EXPERIENCE, QUALIFICATIONS && QUALITIES:Graduates with total experience of 4-6 years with relevant exp of atleast 1 year in financial services or banks.MBA with lesser experience is also OK.Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will beacceptable.AGE: 23-30 yearsTARGET COMPANIES:- Foreign Banks- New Pvt Sector bank/ NBFCs/ SecuritiesOTHERS:Reporting to: Branch ManagerTHE ROLE (bold):REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COSTEFFICIENCY THROUGH PROCESS
Keyskills :
attrition target investment marketing retention banking hni referrals sales selling equality liability ustomerretention customerrelations customeracquisition customerservice financialservices accountopening