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Job Location | Coimbatore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Network / System Administration,General / Other Software |
EmploymentType | Full-time |
Looking for 5+ years strong TSM Backup administrator who is very good in handling the following activities and awae about the processCandidate should have strong knowledge and experience in TSM backup related taskProviding L2 for the 24/7 support for the critical backup support environmentWilling to work in different shiftsVey good in handling backup configuration,Backup health check,RestoreResponsible for daily backup health check,Addressing backup failures,fulfilling the restore request,TSM and troubleshootingProvide Problem solution and document solutionAdvanced system analysisShould be vey good in handling complex backup rwstoreTrain and mentore department and team membersUnderstand and recommend industry best practices and standardsExcellent oral & Written communicationResponsible for sharing 24 x 7 handover with other team membersShould have knowledge in remedy process like INCIDENT,CHANGE,PROBEM Management processCandidate should be self drivenAs a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents ,
Keyskills :
vendor coordinationtechnical subject mattertrend analysisbusiness meetingssubject matter expertisehealth checkcorrective actions