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Account Manager

7.00 to 12.00 Years   Delhi   04 Jan, 2024
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryKPO / Analytics
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Required candidates form MR industry ONLY.Account Service Manager/Sr (ASM)Division/department: Existing Account Penetration and Expansion with Day-to-day Servicing Launch to Delivery CoordinationJob descriptionA ASM is fully responsible for client projects to ensure all activities of projects are completed and, by maintaining and enhancing client relationships, contributes to business development by (a) Successful Delivery and (b) account penetration by grab first opportunity to Cross Selling services, (c) Manage large existing account and ensure its High CSAT scores. Assist in managing the research/ops team project FW (Vendor Hunt & onboarding, Project lifecycle - recruitment and related activities performance review) to ensure respective activities are carried out timely and effectively. Manage existing sales accounts client and project relationships and aim for greater client satisfaction. Hands on experience in bidding process as add-on skill that can be well. utilised for role success. Provide all-round project execution design skills in design (planning), supervision and delivery of client projects to ensure meaningful and value-added findings are generated from projects. One who could answer and practically prove & implement, Apart from Costing and quality services why client should choose MX as their partner. Maintain close relationships with clients to enhance trust level and explore further business opportunities. Maintain good vendor partner relationships as well globally.Requirements Degree holder (particularly in Marketing, Statistics, Business, or its equivalent) A minimum of 7-12 years market research experience in Quantitative field, inclusive of 3-5 years experience in global client facing role for muti-modal projects and sectors Good project management skills from proposal stage to final presentation Strong leadership, analytical, interpersonal and communication skills Excellent command of both written and spoken English Hands on experience with MS Office- Outlook, Excel, PPT Ability to deliver presentations in a professional manner and maintain daily reports and data for management review. Business development skills is an added advantage,

Keyskills :
Client Relationship ManagementCross SellingBidding ProcessMarket ResearchProject ManagementLeadershipAnalytical SkillsInterpersonal SkillsCommunication SkillsMS OfficeBusiness DevelopmentMR industryAccount Service ManagementProject Execution

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