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Account Manager

1.00 to 4.00 Years   Delhi   19 Mar, 2020
Cyber Worx Technologies Private Limited
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Account Manager Responsibilities:

  • Operating as the lead point of contact for any and all matters specific to your accounts
  • Building and maintaining strong, long-lasting customer relationships
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit
Responsibilities
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
Requirements
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
,

Keyskills :
software territory zoho sales excel business quotas contracts anagementconsulting newbusiness salesaccount executivemanagement keyaccount keyaccounts accountmanagement clevel communicationskills customerservice msoffice writtencommunica

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