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Business Support Executive

2.00 to 5.00 Years   Delhi   20 Jan, 2024
Mahima Consultancy
Job LocationDelhi
EducationNot Mentioned
SalaryRs 4.0 - 4.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaSales Support / MISCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Position : Business Administrator Sales & Service (Contract)Location : Bangalore / Mumbai / DelhiQualification : GraduationCompensation : Best in industryMain tasks-Validate quotation and invoice to internal and external customers.-Coordinate for service contract quotation and purchase order process with order execution team.-Coordinate sales and service business activities, and ensure proper entries of sales, service, and parts transactions.-Generate data for monthly/weekly report upon request using CRM data for statistical analysis to support business.-Provide timely support on pre-sales and service business activities and follow up discussions.-Coordinate for KYC for customer master and vendor master.-Coordinate with logistics and finance team follow-up on customer payment/delivery.-Facilitate internal and external communication and alignment with sales, service and logistics team and relevant stake holders.Order-to-Cash (O2C)-Check open order and backlog reports daily to ensure timely processing of customer orders.-Follow-up on customer orders (new/aging) to ensure timely fulfilment of goods, services, and information to customers. Ensure billings are done and mail/email to customers on a timely manner.-AR follow up for sales & service with timely report outs.-Monitor open purchase orders / inbound deliveries from factories.-Responsible for coordination of last mile equipment/ order delivery & installation assignment to FSE/ ticketing from CIC/coordination with regional managers/ cluster leads for installations.Customer Service-Act as first touchpoint of customers for coordinating regional business activities.-First touchpoint of any customer escalations to be coordinated internally.-Address queries from sales and customers on stock and shipment of orders.-Provide professional & high-quality phone call & email support to internal and external stakeholders on a timely basis.If you are interested in this job opportunity, please send your latest resume and fill up the details below.Current company :Current designation:Current Fixed CTC :Current Variable CTC:Expected Fixed CTC:Current Location:Hometown:Total years of experience :Years of relevant experience:Notice Period:Reason for changing the job:Alternate contact number:Whatsapp No.Thanks and Regards,HR RecruiterMob. No. - hidden_mobile / hidden_mobileMahima Consultancy Nagpur.www.mahimaconsultancy.com

Keyskills :
accounts receivableorder fulfillmentkycpurchase orders

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