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Collections Manager

5.00 to 9.00 Years   Delhi   11 Oct, 2022
Topgear Consultants Private Limited
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Achieve collections targets Minimize credit losses for portfolioDrive higher resolution rates.Daily monitoring and regular reviews of delinquent portfolioWork with non-performing defaulting borrowers to create optimum recovery solutionsPortfolio review and monitoringMonitor customer accounts, flagging likely cases of default or delayed paymentProvide regular inputs to Management and all the other stakeholders such as Sales, Risk, Policy Team on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, SKIPs, Fraud Cases, etc.Compliance and auditMaintain all documentation related to the collections process in accordance with internal norms and regulatory requirements.Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customersParticipate in periodic audits of the collections teamsCustomer escalations and complaintsCoordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulationsInterested Candidates share resume at hidden_email

Keyskills :
collectionscollections process

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