hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

CRM Support Executive

Fresher   Delhi, GhaziabadGhaziabad, Noida   26 Feb, 2026
RIZE @ PEOPLE KONNECT PRIVATE LIMITED
Job LocationDelhi, GhaziabadGhaziabad, Noida
EducationNot Mentioned
SalaryNot Disclosed
IndustryTextile / Garments / Fashion
Functional AreaERP / CRM
EmploymentTypeFull-time

Job Description

    Key Responsibilities.
    • Act as theprimary point of contactfor all customer inquiries, concerns, and service-related queries.
    • Manage and respond to customer interactions across multiple channels includingInstagram DMs,brand email,WhatsApp, andphone calls.
    • Resolve order-related issues such as shipping delays, returns, product queries, and payment concern promptly and professionally.
    • Maintain accurate records of customer interactions, issues raised, and resolutions provided.
    • Coordinate with internal teams: logistics, warehouse, product, and marketing, to ensure smooth resolution of customer concerns.
    • Track recurring complaints or feedback and share actionable insights to improve customer satisfaction.
    • Ensure consistent adherence to our brands tone of voice, service quality, and brand values in all interactions.
    • Provide proactive customer support during major campaigns, sales periods, and new launches.
    • Assist in building customer retention workflows and improving overall CRM processes.
    • Contribute ideas to enhance customer experience, communication efficiency, and service automation.

Keyskills :
crm supportcustomer support

APPLY NOW

CRM Support Executive Related Jobs

© 2019 Hireejobs All Rights Reserved