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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 3.0 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | Customer Service (International),Customer Service (Domestic) |
| EmploymentType | Full-time |
Job DescriptionWe are looking for a Customer Success Manager/Executive. The candidate should:Be good at using all social media platformsHave excellent communication skillsHave basic idea of analyticsBe a fast learnerExperience in Digital Marketing is a big plus.Role RequirementsExcellent Communication skills Hands-on experience of working on Excel with knowledge of charting, creating pivots etcUnderstanding of Digital MarketingShe/he will manage the queries of our existing clients.Provide refresher training. Help in the on-boarding of new clients by providing them training and setting up of the tool. Actively reach out to existing customers in Mumbai to explain new features of Konnect Insights softwareRecommend best practices in Social Listening and analytics Communicate with the resellers in the US on regular basis and provide them training on new features of Konnect Insights
Keyskills :
digital marketingcustomer supportcustomer servicecustomer service management