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Customer Support Associate

Fresher   Delhi, FaridabadFaridabad, Ghaziabad, Noida, Gurugram   18 Jul, 2025
Tech Mahindra Ltd
Job LocationDelhi, FaridabadFaridabad, Ghaziabad, Noida, Gurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Customer Support Associate- Voice process with 5 Days working and 2Rotational week off- Work from office: Noida LocationDear Candidates,Greetings fromTech Mahindra!We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team for a premium process. As a Customer Support Executive (Voice/Blended Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.Based on your application on our job posting and subsequent screening, your candidature has been shortlisted for further rounds of interview for Customer Support Role (Voice Process/Blended) with Tech Mahindra.Key Responsibilities:Handle inbound and outbound customer calls professionally.Address and resolve customer queries, issues, and concerns with empathy and accuracy.Provide product/service information and support.Maintain detailed records of customer interactions.Work effectively in a fast-paced, rotational shift environment.Skills and Qualifications:Excellent verbal communication skills in English.Strong problem-solving and active listening skills.Ability to work flexible shifts, including weekends and holidays.A customer-centric attitude and willingness to go the extra mile.Why Join Us Competitive salary and incentives.A positive, supportive work environment.Growth and learning opportunities.If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you!Immediate joiners Preferred:This mail is to inform you that, you can directly visit the office premises for the face-to-face interviews.Please walk-in at the below mentioned address and grab this exciting opportunityExperience: 0 - 3 years (Relevant)Salary: upto 18K per month in hand (Depends on interview)Preferred Locations: Noida, Ghaziabad, Delhi, Gautam Budh Nagar, Greater Noida.Time and Venue:25th June 2025 - 5th July 2025, 10.00 AM - 4.00 PMWalk-in Interview location:A6, Tech Mahindra, Sector 64, near Sahara chowk, Noida, Uttar Pradesh.(Near to Noida sector 62 metro station, blue line DMRC)For more details, please contact:Daksh Malik @hidden_mobile or email at hidden_emailDiya Rawat @ hidden_mobile or email atdrhidden_mobile1@techmahindra.comDiksha Ale @ hidden_mobile or email atdahidden_mobile0@techmahindra.com

Keyskills :
customer servicetelecallinginbound callsinternational voice processoutbound callingcustomer supportcallingbpo voicevoice process

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