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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
The position require the expertise to deal with customers and build relationship.To remain as basic point of contact for customers for queries, feedback, requests etc Dedicated to provide excellent customer service at all times and respond to customers enquiries and concerns (emails, phone and fax) Ensure all customers queries are investigated and resolved, escalating issues when appropriate Work within agreed service levels, striving to exceed customer expectations wherever possible Proper recording and scrutiny of complaints received Research and compilation of answers for informational requests from customers Graduate - Any Graduate PG Any PostgraduateSalary 1 Lac 25 Thousand To 3 Lac 25 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 1 - 3 Years Qualification Other Bachelor Degree,
Keyskills :
salescustomerservicetroubleshootingresearchrecoperationscompilationustomersuppcustomerrelationsservicelevelsscrutinydingServiceCatalogServiceLevelManagement