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Customer Support Representative

Fresher Delhi, GhaziabadGhaziabad, Noida 18 May, 2026

Job Location	Delhi, GhaziabadGhaziabad, Noida
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Customer Support Associate Voice Process (Experienced Only)Tech Mahindra | Mega Walk-in DriveJob Location: Sector62, Noida (Work From Office) Employment Type: Full Time Process: Voice / Inbound Customer Support Shift: Rotational (247), Day shift for femalesJob DescriptionTech Mahindra is hiring experienced Customer Support Associates for a voice process. The role involves handling customer queries over calls, providing accurate resolutions, and ensuring a high level of customer satisfaction while adhering to defined SOPs.Key ResponsibilitiesHandle inbound customer queries via voice callsProvide accurate and timely resolutions to customer concernsMaintain high customer satisfaction scoresFollow established SOPs and quality guidelinesDocument all customer interactions accurately in the systemEligibility CriteriaEducation: Minimum Graduation (any stream)Experience: Minimum 6 months BPO / Call Center experience (mandatory)Strong communication skills in English and HindiComfortable working in 247 rotational shiftsImmediate joiners preferredSalary & BenefitsCTC: Up to 2.5 LPATravel Allowance: Up to 1,500Day shift for female employees5 days working with 2 split week offs10hour shift (including 1hour break)Modern office infrastructure (WFO)Career growth opportunities and continuous learningWalk in Interview DetailsIf interested, directly walk-in at the mentioned address along with required documents.Documents Required:Resume, Aadhaar Card, Educational documents & experience certificate and other relevant documentsInterview Venue: B19, Tech Mahindra, Sector62, Noida (Opposite DME College)Contact Person: Ashu Khan (hidden_mobile); Shubham Sharma (hidden_mobile)

Keyskills :
customer supportcustomer servicebpotelecalling

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