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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | SBU Head / CEO / DirectorSales / BD |
| EmploymentType | Full-time |
10 yrs experience in:Leading organizations of 20 peopleStrong understanding of DevOps modelEngineering Profile:Previous success building and developing high-performance DevOPs driven engineering teams in dynamic agile environmentHands on experience Design, building and maintaining of full application stackSolid understanding of public/ private Cloud platformsUnderstanding of software architecture and software development skillsExcellent Communication and interpersonal skills and ability to work well with geographically distributed teamsSupport Profile:Understands support metrics and requirementsSLAs, CSAT/ NPS, support productivity levels, expertise heat-maps, etc.Strong customer facing skills, tireless customer advocate, able to translate Voice of Customer to technical requirementsStrong leadership, mentoring and motivational skillsPrior experience working in and managing a matrix organization75% Engineering operations management, Support operations management:Support Management:Ticket escalation management24x7 staffing rotation and schedulingMeetings with support management to discuss current and future stateEngineering ManagementProvide technical leadership and oversight of implementation and deployment planning, system integration, quality assurance and sustainable technical solutionsOwn delivery of Engineering teamParticipate in Day to Day scrums/ operations meetingsWork with and manage rotating pool of Devops Engineer to empower SW Engineering to deliver faster services in productionLead improvement efforts with DevOpsReview, mentor, coach and develop team membersFocus on security, performance and compliance20% Office ManagementWorking with office admin to address any local office related issuesMeetings with engineering support management regarding office/ HR/ general admin related issue,
Keyskills :
deliverymanagement programmanagement projectmanagement delivery privatecloud qualityassurance experiencedesign systemintegration deploymentplanning ep ting supp tmanagement engineeringsupp softwaredev