Deputy Manager / Manager

Job Description

Roles and ResponsibilitiesGreetings from Forret India.!!We are a placement firm based in India and we have a good exposure in the international Market.Kindly find the below job description forcurrentopenings:Position :- Merchant Relationship ManagerJob Purpose:
• Acquiring new merchant relationships for the Bank.
• Manage the Merchant Acquiring business for the given territory. Job involves the following aspect Portfolio management of the life to date merchants. Ensure activation / retention of merchants , Grow market share and wallet share, cross sell and up-sell of bank products like liability and assets.
• Plan marketing activities and ensure merchant engagement through smart buy / digital offering
Drive market penetration and ensure new merchants come on board. Work closely withBranches / channels to ensure catchment scoping is done and acquisition is done.
• Interact closely with external vendors, franchisees.
• Interact closely with all internal functions.
• Senior Leaders from Product, Sales team & various other functions.
• New Acquisition: Acquire new business. Monthly acquisition target ranges from 50 to 60 merchants.
• Plan marketing activities and ensure merchant engagement through smart buy / digital offering
Acquiring new merchants:-Acquiring new merchant relationships for the Bank.Drive market penetration and ensure new merchants come on board. Work closely withbranches / channels to ensure catchment scoping is done and acquisition is done.
• Ensure right pricing for the different digital products and thus profitability. Growth in fee income.
• Ensure all the digital products are given to the merchant to enhance wallet share.
Revenue: Achieve Fee income targets. Ensure rentals and installation fee is collected.Portfolio Management :-
• Manage the Merchant Acquiring business for the given territory. Job involves the following aspect Portfolio management of the life to date
• Activation and volume from the merchants new acquired in the year.
• Increasing the portfolio volume from Existing/ New Customer.
merchants. Ensure activation / retention ofmerchants, Grow market share and walletshare.
• Responsible for managing and growing the profitability of the portfolio along with POS Volumes for the merchant sourced in the financial year (new book only)
Product Penetration :-Selling of allied up-sell products viz., MPOS / GPRS / DCC / EMI / PayZapp for Business, etc
• Ensure right pricing for the different digital products and thus profitability. Growth in fee income.
• Ensure all the digital products are given to the merchant to enhance wallet share.
• Drive penetration of digital products like Mpos, Digi Pos, pay zapp for Business etc
• Cross sell Bank Products:-
• Cross sell of Retail Asset products ie LAP, EEG, BBG, Auto Loans , BL, TW, PL, HL etc.
• Close interaction with different verticals of the bank to achieve the goals
• Team Management:-
• Manage and achieve team productivity: Team has 10- 12 FOS
• Cross-selling of Assets and Liabilities to the New Merchant base.
• Crossselling of Assets & Liabilities to the existing portfolio customer.
Hire, train and make the FOS team productive.
• MRM has a team of 10 FOS. Manages a volume of 500 cr to 800 crs annually .
• Managing productivity of the Off-roles sales team
• Branch Engagement & other cross functional teams
• Relationship development with Branch Channel & other channel.
• Engaging HNW RM/PB.
• Joint scoping of Market with Branch/ RM/PB.
• Engaging with other cross functional teams for lead assessment & closure.
• Key Skills:-
• Sales and Influencing Skills
• Communication
• Team handling and channel management
Ability to handle multiple tasks.Aggressive & Ability to work under pressure.Interpersonal & Influencing skillsRelationship Building Skills
• Knowledge of Competition & Current trends in financial Industry.
Experience RequiredMinimum experience in years 3 years in sales and team management to a max experience of 10 years
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Keyskills :
miseegauto loanscustomer servicefinancedocumentationmarket share