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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Pharma / Biotech |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Purpose of the Position for Deputy Product Support Manager: The purpose of the position is to ensure the timely closure of customer complaints. The position to co-ordinate with field staff, customers & company staff to ensure that the work is done. Job Responsibility: 1- Demonstration of I Quant Analyzer and J.Mitra Range of products at customer end. 2- Training to field staff/ customers in our product range. 3- Handle customers complaints and close them within stipulated time. 4- Preparation of hand-outs/ Products promotional material. 5- Documentation related to work performed. 6- To conduct technical interactive session/ Technical interactive programs at customer end. The responsibilities may be reviewed /added as per company requirement as & when required
Keyskills :
documentation training romotional customercomplaints demonstration preparation productsupport