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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Responsibilities24*7 support for CEN/MPLS Incident / fault Management within strict SLA.Coordinating with customer for outage restoration.Service fault restoration within SLA.Documentations of SOP / Knowledge base and learnings.Work / Coordinate with vendors on complex customer issues.Daily MIS and reporting., What specific skills and traits should this person possess Minimum 2-4 years of experience in core CEN network operations. Significant experience with large scale and complex networks. Candidate must possess a high-level of technical expertise, have strong organizational skills and be able to learn and define technical processes and procedures.Experience of working within a team environment, with full responsibility for fault resolution includes taking ownership, coordinating with internal and external teams and managing through to a satisfactory conclusion.In-depth understanding and Hands on experience with routing protocols such as: BGP, OSPF, ISIS etc.In-depth understanding and Hands on experience with MPLS, EVPN, RSVP-TE. Troubleshooting on complex MP-BGP services.Good working knowledge of QOS/HQOS, HSRP / VRRP, VLANs, Rapid Spanning Tree, Ether-Channel) VPN L2 & L3 solutions.Hands-on experience in troubleshooting on complex L3 VPN services, L2 VPLS domain.Good communication skill and customer centric approach.Expertise in QOS design and configuration is a plus.In depth understanding & knowledge of various switching protocols. eg. STP, PVSTP, MSTP, LLDP etc.Hands-on experience on handling tools like BMC Remedy, ECRM, Netcool, MRTG etc
Keyskills :
bmc remedyspanning treeknowledge basefault managementcustomer centricfault resolutionrouting protocols