Head Relationship Banking

5.00 to 10.00 Years Delhi 13 Apr, 2020

Job Location	Delhi
Education	Not Mentioned
Salary	Rs 8 - 18 Lakh/Yr
Industry	Banking / Financial Services
Functional Area	Product MarketingSales / BD
EmploymentType	Full-time

Job Description

Job Purpose :The purpose of the Head Relationship banking is to be a Supervisor and a mentor to the HNW channel. Handholding the RMs and Ensuring the RMs are meeting their income.Ensuring RMs meet the right customers and have a meaningful engagement with customerEnsuring the RMs are trained and equipped to handle customer queriesJob Responsibilities(JR) : 6 8 Areas Actionable (4-6)Acquisition of High new worth customers to the Bank

Acquire new customers who meet product criteria through cross-referencing
Ensuring timely onboarding of quality accounts in the HNW channel for the bank
Ensuring lowest depletion of the newly acquired accounts
Increase liabilities size of relationship via balances in accounts of existing customers

Managing the High Net worth customers of the Bank

To Enhance & Retain customer profitability by capturing larger share of Wallet
Ensuring the highest level of service to the customers in the branch
Profiling Customers and Providing Financial planning & Investment Advise as per customers need
To ensure maintenance of updated Relationship File

Mentoring the RMs in the branch

To handle a team of 4 to 9 Relationship Manager
Recruitment and training of Relationship Manager Team and Lead a result oriented team
Ensuring the RMs are trained and well equipped with data and products to handle and service the customers
Ensuring the Relationship managers are meeting the right set of customers
Ensuring joint calls with the relationship managers
Complaints Handling for the RM Channel

Meeting Business Objectives

Ensure clarity of Business objectives among staff
Monitoring quality sales and processes in the Relationship Managers portfolio
Ensuring the Income Product Holding (IPH) of the Relationship Manager Portfolio and initiating thrust on Crosssell
Ensuring Sales across Liabilities, Retail Assets, Business Banking, Forex, Credit Cards, and online trading etc. and achieving the Branch targets

Certification of IRDA and AMFI is mandatory.

Keyskills :
bfsi marketing hnw wealthmanagement relationshipmanagement portfoliomanagement highnetworth retailbranchbanking highnetworthindividuals amfi branchsales areasales zonalsales insuranceregulatory sales highlevelnetworking bfsisales irda bu

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Head Relationship Banking

Job Description

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