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Job Location | Delhi |
Education | Not Mentioned |
Salary | < Rs 50,000 - 2.0 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Back Office OperationsCustomer Service (Domestic) |
EmploymentType | Full-time |
Customer Service ExecutiveExperience : 0 to 3 YearsLocation : Udyog Vihar, Phase 2, Gurgaon.Job ProfileFresher can apply.Under graduate can apply but graduate will be preferred.Relevant field experience will be preferred.Excellent spoken and written communication skillsKnowledge of Customers CultureAbility to handle stressful situationsWillingness to work in 24*7 environment and rotational shifts.Excellent team work and ability to work in distributed delivery environmen, Handling the inbound calls. Builds fruitful and cherishing relationship with the client. Follows up on customer inquiries and research to assure satisfactory completion. Responsible to maintain the timelines for each call. Maintains and updates customer profiles. Coordinate with the vendor & update client accordingly. Follows up with the clients for any special requirements. Maintenance of customer complaints. Customer feedback & surveys. Highlight customer issues to the concern authorities.RegardsAnju TyagiContact No9971522055Email ID :Anju.tyagi@radicalminds.net