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Hiring For Manager - Renewals

9.00 to 10.00 Years   Delhi   04 Jun, 2023
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Job description
    • Will be responsible for creation Renewal & Persistency forecasting, Projection of every month
    • Work closely on reports automation and digitization agenda
    • Responsible for highlighting Early warning indicators which impacts the collection performance
    • Analyze data to establish the problem RCA and report on efficacy of implemented solutions.
    • Collaborate with IT for any enhancement/Updation.
    • Drive initiatives in line with company strategy to empower various interdepartmental teams like IT, BPMA and within department
    • Collaborate with various stake holders like IT/BPMA to ensure timely delivery of and completion of various initiatives
    • Consistent follow up on initiatives launched to ensure 100% desired outcome
    • Work with teams to drive collections through digital modes including auto pay collections
    Required skills:
    • Must have a minimum of 9-10 years of experience in the customer retention department.
    • Knowledge/Understanding of Renewals/Persistency is a must
    • Should be able to analyze huge data and identify the reasons for increase/drop using statistical techniques
    • Excellent in communication, document creation and presentation
    • Good PR skills and able to get the work done from other depts.
    • Growth mindset and self-motivated

Keyskills :
forecastingautomationcustomer retention

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