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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic)Quality (QA-QC) |
EmploymentType | Full-time |
Dear Candidate,Greetings of the day!We are Opening forQuality Analyst- Quality Analyst ProfileRoles & Responsibilities:-o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.o Clarify customer requirements; probe for and confirm understanding of requirements or problem.Candidate Profile-Candidates will have to audit the calls of agentso Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any experienced can apply.o Good verbal and written communication skills.o Flexible with 24/7 Environment.o Salary up to 2.75 CTC.Additional Benefits-o One side cab facility.o Medical insurance worth 1 lakhs.o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhso Gratuityo Education Assistance plan Annual entitlement of up to INR 24,000.o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.Regards,HR Team
Keyskills :
calibrationtechnical voice process test casesauditing customer relationsquality customer carequality control