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Job Location | Delhi |
Education | Not Mentioned |
Salary | Rs 3.5 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Hiring For Technical Support Associate -B2B voice ProcessRoles & Responsibilities:o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Candidate Profile-o Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.o Salary upto 5.8 LPAo Excellent verbal skills in English Language.o SERVER knowledge is must.o Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systemso Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.o Flexible with 24/7 Environment.Mahi9213701010 / 8287502948mahi.jobsexpert@gmail.com
Keyskills :
technicalvoiceprocess communicationskills office365 networksupport troubleshooting ciscocertifiednetworkassociate activedirectory troubleshootingskills technicalsupport ccna internationalbpo networking teamwork grouppolicy microsoftcertified